Privacy Policy

The data controller for this website is Kalmevo Letters, based at:

For any enquiries relating to your personal data, please contact us at [email protected] or by telephone at +44 20 7183 4652.

Kalmevo Letters collects personal data in the following circumstances:

• — Contact form submissions. When you submit the contact form on this website, we collect your name, email address, and the content of your message. This data is used solely to respond to your enquiry.
• — Cookies and usage data. We collect anonymised information about how visitors interact with this website, including pages visited, time spent on pages, and referring URLs. This information is collected through cookies. See our Cookie Policy for full details.
• — Server log data. Our hosting infrastructure automatically records basic server log data, including IP addresses, browser type, and access times. This data is retained for a maximum of 90 days and is used solely for security and performance purposes.

We process personal data under the following legal bases:

• — Consent. Where you have given explicit consent, such as accepting non-essential cookies through our cookie consent banner.
• — Legitimate interests. For server log retention and security purposes, we rely on legitimate interests as the legal basis, where this does not override your rights.
• — Performance of a contract or pre-contractual steps. When you submit a contact form enquiry and we respond, we process your data in order to engage with your request.

Data collected through this website is used only for the purposes described at the point of collection:

• — To respond to contact form submissions and editorial enquiries.
• — To understand how visitors use the website, in aggregated and anonymised form, for the purpose of improving editorial content.
• — To maintain the security and availability of the website infrastructure.

We do not sell, share, or transfer personal data to third parties for their own use. We do not use personal data for targeted advertising.

Contact form data is retained for no longer than 24 months from the date of submission, after which it is permanently deleted unless an ongoing editorial relationship requires otherwise.

Server log data is retained for a maximum of 90 days. Anonymised analytical data derived from cookie activity is retained in aggregate form for up to 36 months for the purpose of understanding long-term editorial performance.

Under UK GDPR, you have the following rights in relation to your personal data:

• —The right to access personal data we hold about you.
• —The right to request correction of inaccurate data.
• —The right to request deletion of your personal data, subject to any legal obligations we may have to retain it.
• —The right to object to or restrict processing of your data.
• —The right to data portability where processing is based on consent or contract.
• —The right to withdraw consent at any time, where consent is the basis of processing.

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled improperly.

This website uses a limited number of third-party services for content delivery and infrastructure purposes. These include font delivery services and analytics tools. Where these services set cookies, they are described in the Cookie Policy.

The Google Maps embed on the contact page is served by Google. By viewing the contact page, a connection is made to Google's servers. Google's own privacy policy applies to any data collected through this embed.

This Privacy Policy may be updated from time to time to reflect changes in how we handle data or in applicable law. The date of the most recent revision is shown at the top of this page. Continued use of the website following any update constitutes acceptance of the revised policy.

All data-related enquiries should be addressed to [email protected]. The editorial team aims to respond to data enquiries within ten working days.